Lock, (Re)Stock and Two Smoking Barrels

Unfortunately, that fancy multi-function hyper spatula that your customer bought for their beau on Black Friday is already busted, and your 90-day holiday return policy is still in effect. You’re not stressed though, right? You’ve handled returns before.

But wait! One of your other customers had buyers remorse after they picked up a pallet of new socks, another thinks their new gadget is too complicated for their elderly uncle, another opted to switch hardware ecosystems right after they bought something on sale… this is getting complicated.

Thankfully, returns can be just as easy to manage in Order Desk as importing orders. Orders can be tagged with a specific color if they need certain attention from someone on your team, or you can create a rule that emails order details to your accounts payable department when an order is dropped into a specific folder. And, since most integrations won’t accept an order that has already been sent to them, we’ve got ways to resubmit orders for fulfillment, adjust your inventory counts, and even refund customers right from inside Order Desk.

New Integrations

USHA Mercantile produces beautiful, high-quality, made-to-order textiles like duvet covers, cotton shower curtains, rugs, and more. More info here.

Our friends at Vantage Apparel now accept orders from Order Desk. Some unique products they offer include industrial workwear, big and tall, and many other apparel items. More details here.

Temu is everywhere right now… including in Order Desk! US sellers can try out our new integration, now in beta. Details here.

Longtime Order Desk partners GearLaunch have a new integration! More info here.

Order Desk now supports Amazon Direct Fulfillment in Europe via our Vendor Central integration. Here’s how to set that up.

ESP Colour is a print company based in the United Kingdom that offers both commercial litho and digital printing. Learn more here.

Artists and photographers can now automatically send their orders to Artelo. Details here.

Order Desk can send emails via the Outlook integration! Here’s how to set that up.

Looking For Release Notes?

Look no further! This month actually features all of the changes we've made since November.

See you next time,

Dan and your friends at Order Desk